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Conveying Confidence.
TURNKEY MATERIAL HANDLING SOLUTIONS
Engineering,
Concept & Design
Integration &
Project Management
Installation
Services
24/7 Service &
Maintenance
Service Experts
Our experienced technicians are the most highly trained in the business. They understand the urgency of your situation and find the best way to get you back to business quickly and safely. DCI’s preventative maintenance, sort support, and 24/7 emergency services will guarantee your success.
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Training the next generation of
Material Handeling Technicians
It’s no secret there’s a labor shortage in material handling technicians. Addressing that scarcity is essential to DCI and our industry.
In response to this need, DCI has invested in a new state-of-the-art training center located in Memphis. The center provides the necessary environment and space to conduct comprehensive hands-on training. The ability to do practical simulations in our facility allows DCI to cultivate expertise and prepare our graduates to deliver value on day one.
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The DCI Difference.
Here’s what our cutomers have to say…
Andy
Parcel Customer
10/10
I have no issues
10-2024
Bryan
Parcel Customer
10/10
They arrive on-time, Techs perform task in a professional manor. Equipment don’t require any follow up. It is done on-time and correctly.
10-2024
Jeffrey Chastel
Parcel Customer
9/10
Great to work with. Ensure communication with Superintendent and SRM.
9-2024
Andy
Parcel Customer
10/10
9-2024
Megumi
Baggage Customer
10/10
9-2024
Brian
Parcel Customer
10/10
9-2024
Ricardo
Parcel Customer
10/10
Everything was fine
8-2024
Russel
Parcel Customer
9/10
They are very professional and try to get someone out as soon as they can.
8-2024
Brad
Parcel Customer
10/10
Everything was wonderful. Project went well, everyone was on board.
8-2024
Louis
Baggage Customer
9/10
The team is responsive. If something is brought up, they jump on it.
8-2024
Donald
Baggage Customer
10/10
Everything was great
8-2024
Chris
Baggage Customer
10/10
It’s been a good experience so far.
8-2024
Aujla
Parcel Customer
9/10
7-2024
Asfaw
Baggage Customer
9/10
7-2024
Chad
Parcel Customer
10/10
6-2024
Rob
Parcel Customer
10/10
No complaints. Everything was great
6-2024
Brian
Parcel Customer
10/10
Our facility loves the fact that if we have an urgent need DCI techs have never been more than 2 hours out
5-2024
Donald
Baggage Customer
10/10
The teams response has been good.
4-2024
Kristen
Parcel Customer
10/10
Everything is good.
4-2024
Brian
Parcel Customer
10/10
Typically when I need DCI’s assistance I have techs on-site ready to correct the issue in under 2 hours. Johnny is a pleasure to work with.
3-2024
EDWARD
Parcel Customer
9/10
Great team to work with and responsive to our needs.
1-2024
Donald
Baggage Customer
10/10
Customer service has been great. Jacob has been great to work with.
1-2024
Steve
Parcel Customer
10/10
Cratin and Zach were excellent.
12-2023
Leo
Parcel Customer
10/10
Great company, amazing results. Thank you for being in our corner DCI.
12-2023
Austin
Parcel Customer
10/10
You always have done good works. Always have been satisfied.
12-2023
Eric
Baggage Customer
10/10
Good experience
12-2023
Ashley
Parcel Customer
9/10
Matt has been great at communicating and problem solving.
11-2023
Krista
Parcel Customer
10/10
Nick was a great PM to work with. Very responsive, a team player and organized. Design changes were turned around quickly and implemented on schedule.
11-2023
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What is Net Promote Score (NPS)?
The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand.
Customers are surveyed on one single question. They are asked to rate on an 11-point scale the likelihood of recommending the company or brand to a friend or colleague. “On a scale of 0 to 10, how likely are you to recommend this company’s product or service to a friend or a colleague?” Based on their rating, customers are then classified in 3 categories: detractors, passives and promoters.
Profit with purpose.
Send Relief
Tony Allen presented a DCI Community Care Grant to Shun Abram with Send Relief Mid-South.
Send Relief focuses on community outreach through the renovation of its ministry center at the Dwelling Place Church. Volunteers assist with projects like demolition, light construction, and supporting families in need.